pay is a convenient way for you to
pay all of your bills from one
secure website. Just imagine no more
handwritten checks, envelopes, or
stamps. It's a great time and money
management tool. There’s no
remembering multiple passwords and
jumping around to multiple websites
to pay your bills.
your bills in minutes! You can pay
your first bill in two simple steps:
Add a Payee (any merchant or person
you need to pay) and Schedule a
on the cost of personal checks,
envelopes, stamps, and trips to the
post office. Not to mention
recurring payments that can save on
late fees and finance charges
accrued by busy people who simply
forget to make their payments.
Online Bill Pay Demo
online bill pay free?
Yes! Online bill pay is free to our
members who have a checking account
and actively use the bill pay
do I enroll in online bill pay?
To enroll in online bill pay, you
must first be enrolled in online
banking. To enroll in online banking
and online bill pay, please visit
online banking website and click
on the "sign up" link on the homepage.
online bill pay secure?
Online bill pay is recommended by
security experts as one of the
safest ways to pay your bills.
According to research, 90 percent of
identity theft doesn’t occur through
the Internet.* Identity thieves
still use the tried and true methods
of stealing mail or discarded trash.
Combined use of online banking and
online bill pay helps to protect
consumers against identity theft and
check fraud. For additional
security, online bill pay requires
128-bit encryption and personalized
are payments sent?
Payments are sent two ways:
electronic and paper check. On
average, electronic payments are
sent to more than 70 percent of
payees. For payees who can only
accept checks, the subscriber’s
account is debited electronically
and an authorized paper check is
issued on behalf of the subscriber.
What are the benefits of electronic
Electronic is the fastest payment
method for subscribers and greatly
reduces the risk of human error.
Electronic payments are received by
the payee within 2–3 business days.
What are the benefits of check
Check payments allow you to pay
anyone through your online bill pay
account. No more postage or trips to
the post office. Plus, checks
payments through online bill pay are
electronically recorded, may be
stopped before 2 p.m. Eastern time
on the date they are scheduled to
process, and are virtually tamper
resistant. The estimated arrival
time for checks is based upon the
payee’s zip code and is displayed
you schedule a payment.
online bill payments guaranteed?
Online bill payments are not
guaranteed by the US Postal Service
or Automated Clearing House Network
(ACH). However, online bill pay
offers a payment success rate of
99.99 percent and greatly reduces
the risk of human error. In the
event a check payment is not
received, our online bill pay
support will stop and re-issue the
payment, as well as provide proof of
processing to the payee. Online bill
pay also provides a history of your
payments and payment information is
integrated directly into account
When can payments be scheduled?
Payments may be submitted at any
time, day or night. All payments
should be scheduled according to
process date and not according to
due date. For example, payments
should be scheduled to process
before the actual due date.
Estimated arrival times are
automatically displayed during the
scheduling process. We recommend
scheduling first payments in advance
to ensure timely delivery. Payments
are electronically debited from your
account on the process date. For
same-day processing, please schedule
payments before 3 p.m. Eastern time.
can I pay with online bill pay?
With online bill pay, you can pay
virtually anyone with a current
address within the continental
United States, Alaska, Hawaii, and
What if I need more information?
For specific information or
questions regarding our online bill
pay service, please
contact us at (305) 296-8546.
*Research gathered by Javelin
Strategy & Research.
**Bill Pay accounts inactive for 90
days or more will be charged a $5.00
per month inactivity charge until
the account becomes active or is